Privacy Policy
Introduction
Welcome to 360Score AI Predictions! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, storage, and disclosure of your information when you use our mobile application. By using our app, you agree to the collection and use of information in accordance with this policy.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. If you do not agree with our policies and practices, please do not use our app.
1. Information Collection and Use
1.1 Personal Information
We collect several types of information from and about users of our app, including:
- Account Information:
- Email address (for authentication and communications)
- Username (for profile identification)
- Password (stored in encrypted format)
- Profile picture (optional)
- Payment Information:
- Transaction IDs
- Purchase history
- Subscription status
- Note: Credit card details are processed by secure third-party payment processors and are never stored on our servers
1.2 Usage Information
- App Interaction Data:
- Features and pages accessed
- Time spent on different sections
- Prediction history
- Search queries
- Interaction patterns
- Performance Data:
- App crash reports
- Error logs
- Performance metrics
1.3 Device Information
- Technical Data:
- Device type and model
- Operating system version
- Mobile device identifiers
- IP address
- Browser type (if applicable)
- Time zone settings
1.4 Football Preferences
- Favorite teams
- Preferred leagues
- Betting preferences
- Notification settings
- Custom prediction filters
2. How We Use Your Information
2.1 Service Delivery
- Generate and provide accurate football predictions
- Personalize your app experience
- Process payments and subscriptions
- Provide customer support
- Send service-related notifications
2.2 Service Improvement
- Analyze usage patterns to improve features
- Debug and fix technical issues
- Enhance prediction algorithms
- Conduct research and analysis
- Develop new features
2.3 Communication
- Send important updates about our services
- Provide technical support
- Respond to your inquiries
- Send promotional content (with your consent)
- Notify you about changes to our policies
3. Data Security
3.1 Security Measures
- Encryption:
- End-to-end encryption for data transmission
- Advanced encryption for stored data
- Secure socket layer (SSL) technology
- Access Controls:
- Multi-factor authentication
- Role-based access control
- Regular security audits
- Automated threat detection
3.2 Data Retention
We retain your personal data only for as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
4. Information Sharing
4.1 Third-Party Service Providers
We may share your information with:
- Payment Processors: For handling financial transactions
- Analytics Providers: For app performance monitoring
- Cloud Services: For data storage and processing
- Customer Support Tools: For handling support requests
4.2 Legal Requirements
We may disclose your information if required by law:
- To comply with legal obligations
- To protect our rights and property
- To prevent or investigate possible wrongdoing
- To protect users or the public
5. Your Rights
You have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit processing of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
6. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately:
- Delete such information from our servers
- Terminate the child's account
- Notify relevant authorities if required
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification to users
- Displaying a prominent notice in the app
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: victorkirera2020@gmail.com
- Through the App: Using the "Contact Support" feature
9. Acceptance of This Policy
By using 360Score AI Predictions, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our app. Your continued use of the app following the posting of changes to this policy will be deemed your acceptance of those changes.